Privacy Policy

This Privacy Policy describes how True Acre Collective collects, uses, and shares personal information when you use the Platform. This is a working v1 draft pending counsel review.

Information We Collect

• Account — name, email, password hash, optional phone.
• Order — shipping/billing address, payment method (handled and tokenized by Stripe — we never store raw card numbers), order history.
• Usage — pages visited, referral source, basic attribution UTMs, IP, user-agent. Used for product analytics and fraud prevention.

How We Use It

• To fulfill orders, process payments, and ship product.
• To communicate about your account, orders, and returns.
• To send marketing emails (opt-out via the unsubscribe link in every email).
• To detect fraud and enforce our Terms.

Sharing

We share only what is required to operate the Platform: payment data with Stripe; shipping data with the carrier and the originating Ranch Partner's fulfillment partner; aggregate analytics with our internal team. We do not sell personal information.

Your Rights

You may request a copy of your data, request deletion, or opt out of marketing emails at any time by contacting drew@trueacrecollective.com. California, Colorado, Virginia, and EU/UK residents have additional rights described in those jurisdictions' laws.

Security

Data is encrypted in transit (TLS) and at rest. Access to production systems is restricted to authorized personnel and audited.

Contact

Privacy questions: drew@trueacrecollective.com.